Privacy Policy

Privacy Policy

1. Introduction

Robert Croft Associates (referred to as "we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

Robert Croft Associates is a consultancy operating under the SRA licence of Ben Darlington Solicitors (SRA number: 659952). As the data controller, we are responsible for ensuring that your personal data is handled securely and in accordance with data protection laws.

The legal services offered by Robert Croft Associates are subject to the professional rules and standards set by the SRA.

By using this website, you acknowledge that Robert Croft Associates is not a separate entity regulated by the SRA but provides services as a consultancy in association with Ben Darlington Solicitors. Any legal advice or assistance you receive will be provided through this arrangement.

For more information on the regulatory status of Ben Darlington Solicitors, you can visit the SRA's official website at www.sra.org.uk.

This website and its contents are for informational purposes only and do not constitute legal advice. If you require specific legal advice, please contact us directly to arrange a consultation.

3. Information We Collect

We may collect and process the following types of personal data:

  • Contact Information: Name, address, phone number, email address.
  • Identification Information: Passport details, visa information, biometric data.
  • Financial Information: Bank account details, payment information.
  • Legal Information: Details about your immigration status, legal matters, and case history.
  • Correspondence: Records of communications between you and us.

4. How We Use Your Data

We use your personal data for the following purposes:

  • Providing Legal Services: To offer legal advice, prepare documents, and handle your immigration case.
  • Communication: To contact you regarding your case, appointments, and updates.
  • Administrative Purposes: To process payments, maintain records, and comply with legal obligations.
  • Marketing (if applicable): To provide you with information about our services and updates (with your consent).

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contract: To fulfill our contractual obligations with you.
  • Legal Obligation: To comply with legal and regulatory requirements.
  • Legitimate Interests: To manage our business operations and provide effective legal services.
  • Consent: Where required, we will seek your consent for specific processing activities.

6. Data Sharing

We may share your personal data with:

  • Service Providers: Third-party providers who assist us with our services, such as payment processors and IT support.
  • Regulatory Authorities: To comply with legal and regulatory requirements.
  • Legal Representatives: If necessary for the conduct of your case or to enforce legal rights.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or electronic storage can be guaranteed to be completely secure.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. Specific retention periods depend on the type of data and the nature of the legal services provided.

9. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of your personal data.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data where applicable.
  • Restriction: Request restriction on the processing of your data in certain circumstances.
  • Portability: Request the transfer of your data to another organization.
  • Objection: Object to the processing of your data based on legitimate interests or for direct marketing purposes.

To exercise any of these rights, please contact us using the details provided below.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Robert Croft Associates
87 Upper St,
London, N1 0NP

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website, and the revised policy will apply to all personal data collected from that point forward.